This Privacy Policy describes how Dealio LLC (“Dealio,” “we,” “us,” or “our”) collects, uses, shares, and protects information about you when you visit our website, fill out a form, opt in to our SMS program, or otherwise interact with us. By using our site or services, you agree to the practices described here.
Mobile information collected for Dealio's own SMS messaging program, including the phone numbers of SMS subscribers and the opt-in consent record itself, will never be shared with third parties or affiliates for their marketing or promotional purposes. No mobile opt-in data or consent record is sold, rented, or transferred to any third party for marketing. This SMS-program data is also excluded from any “sharing” or “selling” under U.S. state privacy laws.
If you are a consumer who submits a moving-quote request through a Dealio form or chat (a “Lead”), your name, phone number, and job details will be delivered to a single Dealio operator customer who serves your area, so they can contact you about your move. This is the entire point of the Lead service and is described at the point of submission. That delivery is a separate flow from the SMS messaging program described above, and the protections in the SMS disclosure apply only to phone numbers given to receive SMS from Dealio.
1. Information we collect
We collect the following categories of information:
- Information you give us: your name, business name, email address, mobile phone number, mailing address, service area (ZIP codes), and any details you include in a form, email, or call.
- SMS opt-in records: the exact consent language you accepted, the date and time you opted in, the IP address and user agent of your browser at the time of submission, and the page URL where the form was hosted. We retain this record for as long as you remain opted in and for at least 5 years after opt-out, to comply with TCPA and carrier audit requirements.
- Lead and account data: for operators using our platform: company, billing details, lead history, and dispositions.
- Automatic data: device, browser, IP address, referring URL, pages viewed, and similar usage data from cookies and server logs.
2. How we use information
- To provide, operate, and improve our website and services.
- To send SMS messages to numbers that have explicitly opted in. See our SMS Terms for the full program description, message frequency, and opt-out instructions.
- To respond to inquiries, deliver leads you've purchased, send transactional notices (billing, account, security), and provide customer support.
- To send marketing communications about Dealio products where permitted by law and where you have opted in.
- To detect, investigate, and prevent fraud, abuse, and security incidents.
- To comply with legal obligations and enforce our agreements.
3. How we share information
We share personal information only as described below:
- Service providers (sub-processors): vendors that help us run the business: hosting, analytics, email/SMS delivery (e.g., a CPaaS such as Twilio), payment processing, and CRM. These providers are contractually limited to using the information solely to provide services to Dealio.
- Operator customers (Lead delivery): if you submit a request as a consumer looking for a moving-services quote, your contact information (name, phone, address, job details) is delivered to the one Dealio operator who purchases the Lead in your area, so that operator can contact you about your move. Each Lead is delivered to a single operator and is not resold. This delivery is the purpose of the form and is disclosed to you at the point of submission. Phone numbers collected as part of Dealio's SMS messaging program are handled separately and are not shared under this provision. See the SMS / A2P 10DLC disclosure at the top of this Policy.
- Legal & safety: when required by subpoena, court order, or applicable law, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Corporate transactions: in connection with a merger, acquisition, financing, or sale of assets, subject to the confidentiality terms of this Policy.
We do not share SMS opt-in data, SMS consent records, or the phone numbers of Dealio SMS subscribers with any third party or affiliate for that third party's marketing or promotional purposes. We do not sell those phone numbers. Consumer Lead data submitted through a Dealio quote form is delivered to a single operator customer as described above; that delivery is the service the consumer requested and is disclosed at the point of submission.
4. SMS messaging program
If you opt in to receive SMS messages from Dealio, you are enrolled in the program described in our SMS Terms & Conditions. Message and data rates may apply. Message frequency varies. Reply STOP to any message to opt out, or HELP for help. You can also opt out by emailing hello@trydeal.io.
Phone numbers and SMS consent records collected for the Dealio SMS program are stored solely to deliver the SMS program you signed up for and to demonstrate consent if required by carriers or regulators. They are not shared, rented, or sold for any third-party marketing purpose. This protection applies to SMS-program data; consumer Lead submissions are handled under Section 3 above.
5. Cookies, analytics & third-party widgets
We use a small number of first-party cookies for essential site functionality and aggregate analytics. We do not use cookies to build cross-site advertising profiles.
Our website embeds a third-party chat / lead-capture widget provided by LeadConnector (operated by HighLevel, Inc.). When the widget loads, it may set its own cookies or local storage and, if you engage with it, will collect the information you submit (such as name, phone number, and message) in order to deliver it to Dealio. The widget operates under its own privacy notice surfaced inside the widget; information you submit to the widget is processed by LeadConnector as our service provider and is governed by this Privacy Policy and our SMS Terms once it reaches Dealio.
You can disable cookies in your browser, although parts of the site and the chat widget may not work as expected.
6. Data retention
We retain personal information for as long as needed to provide the services, comply with legal and audit obligations (including TCPA / 10DLC consent records for at least 5 years after opt-out), resolve disputes, and enforce our agreements. When information is no longer required, we delete or de-identify it.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to opt out of certain processing, and to withdraw consent. To exercise any of these rights, contact us using either of the following methods:
- Email: hello@trydeal.io
- Phone: (480) 415-8462
You can also write to us at Dealio LLC, 9451 E. Becker Lane, Scottsdale, AZ 85260. We will verify your request and respond within the time frame required by law.
California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information, and the right not to be discriminated against for exercising those rights. Dealio does not “sell” or “share” personal information as those terms are defined under the CCPA.
8. Children
Our services and SMS program are intended for users 18 and older. We do not knowingly collect personal information from anyone under 18, and our SMS program is not directed at minors. If you believe we have collected information from someone under 18, contact us and we will delete it.
9. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
10. International users
Dealio operates in the United States. If you access our services from outside the U.S., you understand that your information will be processed in the United States under U.S. law.
11. Changes to this policy
We may update this Privacy Policy from time to time. We'll post the new version with a revised “Last updated” date. If the changes are material, we'll notify opted-in users by SMS or email.
12. Contact us
Questions, requests, or complaints? Reach Dealio LLC at:
- Email: hello@trydeal.io
- Phone: (480) 415-8462
- Mail: Dealio LLC, 9451 E. Becker Lane, Scottsdale, AZ 85260